Despite being isolated in their every day work, home health aides (HHAs) find ways to communicate socially about work, agencies, cases, and skills. But instead of having a “water cooler” aides share stories at mandatory one-day in services, orientations, and also online! A friend of Florence Johnston Collective, known as “concerned,” has been an aide for over three years, and worked for many agencies, and has been keeping tabs on different place to share the information for aides looking for work. Originally shared on the indeed.com home health aide forum this list is meant to be a starting point to discuss how to take action. By compiling information and sharing it with other aides, we realize we are not alone! We also begin to see patterns and establish an analysis of how agencies treat clients and workers, and can start thinking of ways to struggle. Also, this online forum is an amazing first step in coming together with others in person, with the possibility of taking action. What if aides at these agencies refused to continue working? Stopped doing paperwork? Demands higher wages? Less cases? More paid training? If online activity is any indication, HHAs are creative, caring, angry, and ready to fight.
“Worst HHA Agencies in NYC” by “concerned”
1. Intergen Health-(My first agency that I worked for the longest. However, they are well known for having lousy, garbage cases & last I worked for them they didn’t have too many cases at all. I left due to lack of work & lousy caseload)
2. Barksdale Home Care-(Located in Pelham, NY. Had barely any cases in the Bronx though they claimed they did. I only worked one lame case for them in the Bronx that was only on Saturdays)
3. Amazing Home Care-(Also full of lousy, garbage cases. Why I left is self-explanatory)
4. Caring People-(Located in Queens, NY. Has private cases only but only for Manhattan. Unfortunately, they have no diversity in their clientele and mostly has cases in Queens&Long Island).
5. PHC, Ltd.-(I got w/them b/c my best&long time patient transferred to this agency so I joined them to get that patient back. They, eventually, went out of business and transferred their employees to Premium Home Health Care which underpays it’s hha‘s. However, I left PHC before that happened due to lack of work when my patient moved into a facility).
6. Accent Care-(Also has lousy cases but I left due to lack of work issues&for personal reasons)
7. Compassionate Hospice Care-(Hospice cases only which became too overwhelming for me in the end so I left for personal reasons)
8. Advantage Home Care-(A fairly new agency w/not much experience in the home care business. I had a long term case w/them that did not end on a good note b/c they did not handle the situation fairly. I left due to lack of work issues and for personal reasons)
9. Neighbors Home Care-(One of the few unionized agencies that is still accepting new employees. They also offer a metro card benefit. However, they have a lot of lousy, garbage cases & are extremely strict when it comes to the aides. They will even call you in the middle of the night for work even though they have no policy stating that they can do that. The reason I left is also self-explanatory)
10. Platinum Home Health Care-Sending them my resignation letter tomorrow. Why? Lousy, disorganized agency w/low quality garbage cases & multiple problems w/their payroll and their aides. They are clueless when it comes to what is going on w/their cases and do not believe in mailing out pay stubs like any other normal agency. There are a few coordinators that work there that are nice but the cases are lousy&they don’t have any real work in the Bronx. Also they barely pick-up during emergency on-call hours which is really scary and unprofessional.
11. Quality Healthcare-Never worked for them before but attended their orientation and so glad I dodged the bullet! This agency has false advertisement by lying. After orientation they lie and say they will call you for work but they have to verify your documents which will take another couple of weeks. They also charge you $4 for your i.d. badge which I have never had to do for any of my other agencies. This only goes to show that they do not have any real work and are just trying to keep their agency in business.
12. Hand-In-Hand Together Home Care is unorganized and unprofessional! I did the orientation w/them a week ago, w/only one other person&they still got us on hold for cases! They claim they have cases but have put them on hold b/c they have no machines yet to make the i.d. cards and can’t find anyone knowledgeable to do the background checks. Stay away from this agency that is still advertising themselves on craigslist. They are lame and that’s why no aides are signing up w/them. They also only have one person (who is not very knowledgeable) running the whole office w/no help. I’m definitely not gonna waste my time trying to work for them. Gonna keep shopping around to find something better.